๐Ÿ”’ Privacy & Data Security

Angkasa168 Privacy Policy โ€“ Malaysian Player Data Protection

Angkasa168 is committed to protecting the privacy and security of every player's personal data. This Privacy Policy clearly explains how we collect, use, store, and protect your information in accordance with Malaysia's Personal Data Protection Act (PDPA).

Updated: 1 January 2026
Malaysia PDPA Compliant
256-bit SSL
Version 2.4
Privacy Policy Contents
01Data We Collect
02Purpose of Data Collection
03Storage & Security
04Data Sharing
05Cookie Usage
06Player Rights
07KYC & Identity Verification
08International Data Transfers
09Privacy Policy Updates
10Contact Us

Angkasa168's Commitment to Your Privacy

Six core principles that guide how angkasa168 handles the personal data of Malaysian players

Bank-Grade Encryption

All data transmitted between your device and angkasa168's servers is protected by 256-bit SSL encryption โ€” the same technology used by Malaysia's leading banks, including Maybank and CIMB.

Data Is Not Sold to Third Parties

Angkasa168 does not sell, rent, or transfer players' personal data to third parties for marketing purposes. Your data is used solely for platform operations and legal compliance.

Fully PDPA Malaysia Compliant

The angkasa168 Privacy Policy is designed and updated in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Your rights as a data subject are fully protected.

Privacy Controls in Your Hands

Angkasa168 players may access, amend, or request deletion of their personal data at any time by contacting our team. We process such requests within 14 business days.

Secure Data Storage

Data is stored in data centres equipped with multi-layered physical and digital security systems. Access to player data is granted only to angkasa168 staff who require it to carry out their duties.

Full Transparency in Communication

Angkasa168 only sends marketing communications to players who have given their consent. You may unsubscribe from any marketing communications at any time through your account settings.

Introduction

Angkasa168 ("we", "our platform") operates as an online entertainment platform for players in Malaysia, offering a wide range of games including online slots, Live Casino, football Sports Betting, badminton, e-sports, poker and table games. In the course of these operations, we collect and process our players' personal data.

This Privacy Policy ("Policy") describes the types of personal data we collect, the purposes for collection, how we process and protect it, and your rights as an angkasa168 player. This Policy applies to all registered players and visitors of the angkasa168 platform.

By registering an account with angkasa168, you confirm that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please contact our support team before proceeding with registration.

01

Personal Data We Collect

Angkasa168 collects personal data through several channels โ€” during the registration process, while you use the platform, when you make financial transactions, and through your interactions with our support team. Below is a breakdown of the data we collect:

Data CategoriesType of InformationCollection Methods
Identity DataFull name, date of birth, MyKad/passport number, genderAccount registration, KYC
Contact DataPhone number, email address, residential addressAccount Registration
Financial DataBank account numbers, eWallet details (TnG, GrabPay, Boost, ShopeePay), transaction recordsPayment processing
Technical DataIP address, device type, operating system, web browser, cookie dataCollected automatically during use
Game DataBetting history, games played, wins and lossesAutomatically during gameplay
Communication DataSupport chat records, emails sent to usInteractions with our team

1.1 Data We Do Not Collect
angkasa168 does not collect your banking PIN or password. All deposit and withdrawal transactions are processed through certified third-party payment gateways โ€” DuitNow, FPX, or eWallet providers. Your credit or debit card details are not stored in our system.

Security Tip: Angkasa168 will never ask for your bank account password or eWallet PIN via live chat, email, or any other channel. Please be vigilant of anyone claiming to represent angkasa168 and requesting such information.

02

Purpose of Data Collection & Processing

Angkasa168 collects and processes players' personal data solely for legitimate and necessary purposes. We do not process player data beyond the scope set out below:

  • Account Management: Creating, verifying, and managing angkasa168 player accounts, including identity and age verification
  • Transaction Processing: Processing deposits via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX, as well as withdrawals to your Malaysian bank account or eWallet
  • Service Provision: Enabling you to access and enjoy all games on angkasa168, including slots, Live Casino, Sports Betting, Poker, and table games
  • Security & Fraud Prevention: Monitoring suspicious activity, detecting and preventing fraud, money laundering and platform abuse
  • Legal Compliance: Fulfilling legal obligations, including KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements
  • Customer Support: Providing technical support and resolving player complaints or disputes
  • Platform Improvements: Analysing usage patterns to improve the gaming experience on angkasa168
  • Marketing Communications: Sending information about promotions, bonuses and new offers โ€” provided you have given your consent

Angkasa168 does not process player data for any purposes beyond those listed above without first obtaining explicit consent.

03

Data Storage & Security

Angkasa168 continually invests in cybersecurity infrastructure to ensure our players' data is protected at all times.

3.1 Technical Security Measures

  • 256-bit SSL/TLS encryption for all data transmitted between your browser/app and our servers
  • Encryption of data at rest using AES-256 standards
  • Intrusion detection (IDS) and intrusion prevention (IPS) systems operating 24/7
  • Regular security audits by independent third parties
  • Two-factor authentication (2FA) is available for all angkasa168 player accounts
  • Real-time account activity monitoring to detect any suspicious access

3.2 Data Retention Period
Angkasa168 retains players' personal data for as long as necessary to fulfil the purpose for which it was collected. Data for active accounts is retained for the duration the account remains active. Following account closure, data is retained for 5 years to meet anti-money laundering compliance and financial record-keeping requirements. Technical data and activity logs are retained for 12 months.

In the event of a data breach that may affect your personal information, angkasa168 is committed to notifying affected players within 72 hours from the date we identify the breach.

04

Data Sharing with Third Parties

Angkasa168 does not sell or transfer players' personal data to third parties for marketing or commercial purposes. However, in the course of operating the platform, we may share data with the following parties in limited circumstances:

  • Payment Providers: The DuitNow, FPX, Touch 'n Go, GrabPay, Boost, and ShopeePay payment gateways receive only the information necessary to process transactions. They are governed by their own privacy policies and do not receive any additional personal data from us.
  • Game Providers: Companies such as Evolution Gaming and Pragmatic Play receive only the minimum game data required to operate Live Casino games. They do not receive players' financial information or full identity details.
  • Relevant Authorities: angkasa168 will disclose player data to the relevant authorities when required to do so under Malaysian law, including in investigations related to financial crime or money laundering.
  • Technical Service Providers: Companies providing infrastructure, analytics, and cybersecurity services to angkasa168 may process data as data processors on our behalf, subject to strict data protection agreements.

All third parties we work with are required to comply with data protection standards that meet or exceed Malaysia's PDPA requirements.

05

Cookie Usage

The angkasa168 platform uses cookies and similar tracking technologies to enhance the user experience, analyse usage patterns, and ensure the platform functions smoothly.

Cookie TypePurposeDurationStatus
Essential Cookies Login sessions, security verification, platform stability Session / 24 hours Mandatory
Functional Cookies Saving language preferences, display settings and last game selection 30 days Options
Analytics Cookies Understanding how players use the platform in order to drive improvements 90 days Options

You can manage or delete cookies through your web browser settings at any time. Please note that disabling essential cookies may affect the functionality of the angkasa168 platform.

06

Your Rights as an angkasa168 Player

Under Malaysia's Personal Data Protection Act (PDPA) and angkasa168's privacy policy, you have the following rights regarding your personal data:

Right of Access

You may request a copy of all personal data we hold about you. We will provide this information within 14 business days.

Right to Rectification

If any of your personal data is inaccurate or incomplete, you may request that we correct it. Profile information can be updated through your account settings or by contacting customer support.

Right to Erasure

You may request the deletion of your personal data. Please note that we may need to retain certain data to fulfil our legal obligations for a specified period.

Right to Withdraw Consent

You may withdraw your consent to certain types of processing (such as marketing communications) at any time. Withdrawal of consent does not affect any processing that took place prior to the withdrawal.

Right to Object

You may object to the processing of your data for specific purposes, including direct marketing. Once you object to direct marketing, we will cease processing your data for that purpose.

Data Portability Rights

You may request your personal data in a machine-readable format for transfer to another platform, to the extent permitted by law.

To exercise any of the rights above, please contact the angkasa168 Data Protection Officer (DPO) team by email at privacy@angkasa168.im or via live chat. We will process your request within 14 working days.

07

KYC & Identity Verification

As part of our legal obligations and angkasa168's commitment to preventing fraud and money laundering, we may be required to carry out a KYC (Know Your Customer) process on player accounts under certain circumstances.

7.1 When KYC Is Required

  • First withdrawal from a new account
  • Single withdrawal exceeding RM5,000
  • Cumulative deposits exceeding RM10,000 in a single month
  • When our risk detection system identifies activity that requires verification
  • Upon request by the relevant authorities

7.2 KYC Documents That May Be Required

  • Copy of MyKad (both sides) or a valid Passport
  • Screenshot or statement from a Malaysian bank account / eWallet showing the account name and number
  • A screenshot of your eWallet profile (TnG, GrabPay, Boost, ShopeePay) showing your full name
  • Proof of residential address if required (recent utility bill or bank statement)

Important: KYC documents are submitted through a secure portal provided by angkasa168. We do not accept documents via regular live chat or unencrypted email. KYC documents are stored securely and accessed only by authorised personnel.

08

International Data Transfers

In operating the angkasa168 platform, some player data may be processed on servers located outside Malaysia, particularly in the context of cloud services and technical infrastructure used.

Any transfer of Malaysian players' personal data overseas is carried out in full compliance with the requirements of Malaysia's PDPA. Angkasa168 ensures that data recipients in other countries provide a level of data protection equivalent to that afforded in Malaysia. All such transfers are safeguarded by comprehensive, legally binding data processing agreements (DPAs).

09

Changes to This Privacy Policy

Angkasa168 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. When we make material changes, we will:

  • Updating the "Last Updated" date at the top of this document
  • Sending notifications to all registered players via email or in-platform notifications
  • Displaying a clear notice on the angkasa168 homepage regarding the changes made

Continued use of the angkasa168 platform after any amendments take effect will be considered acceptance of the updated Privacy Policy. If you disagree with any changes, please contact our team to discuss the options available to you, including account closure with a refund of any valid remaining balance.

10

Contact Us โ€“ Data Protection Officer

Angkasa168 has appointed a Data Protection Officer (DPO) responsible for ensuring compliance with this Privacy Policy and handling requests related to players' rights. If you have any questions or concerns, or wish to exercise your privacy rights, please contact us through the following channels:

Privacy Email
privacy@angkasa168.im
Response time: 2 business days
Live Chat
24/7 Support
Available on all pages of the platform
General Email
support@angkasa168.im
General enquiries & complaints
Frequently Asked Questions
Answers to common questions

This Privacy Policy was last updated on 1 January 2026. We recommend checking this page periodically to stay informed of any updates. By continuing to use the angkasa168 platform, you acknowledge your acceptance of this Privacy Policy.

Your Data Is Safe. Play with Peace of Mind.

Angkasa168 protects your privacy at every step. Sign up today and enjoy 500+ games โ€” slots, Live Casino, Sports Betting, poker and table games โ€” with full confidence that your data is always safe.

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